At ELECTRO ProMart (a division of PQS Electrolink (I) Pvt. Ltd.), we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our delivery process, timelines, and related terms.

1. Shipping Coverage

We deliver to most locations across India. For bulk or specialized orders, delivery to remote locations may be subject to additional time or charges.

2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • For large, custom, or special-order items, processing times may be longer. Customers will be informed accordingly.

3. Delivery Timelines

  • Standard Delivery: 3–7 business days (depending on location).

  • Express Delivery: Available on request for select pin codes at an additional cost.

  • Delivery timelines may vary due to logistics delays, weather conditions, or unforeseen events.

4. Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.

  • For large or heavy products, additional freight charges may apply, and customers will be informed before dispatch.

5. Order Tracking

Once your order is shipped, we will share the tracking details via email/SMS so you can monitor the delivery status in real-time.

6. Delivery Inspection

Upon delivery, please inspect the package for any visible damage before accepting it.

  • If the product is damaged or incorrect, notify the delivery personnel immediately and contact us within 24 hours with photos.

7. Delays & Force Majeure

While we strive to meet our promised delivery timelines, delays caused by events beyond our control (such as natural disasters, strikes, or transportation issues) will be communicated to the customer promptly.

8. Contact for Shipping Queries

PQS Electrolink (I) Pvt. Ltd.
A-13, Steel Town, Sarkhej-Bavla Road, Moraiya,
Ahmedabad – 382213, Gujarat, India
📞 +91 97129 07261 | +91 98250 07261
📧 info@electropromart.com